How do I return an item(s)?
Vivalicious gives you the option to return purchased item(s)*. Any order that has been shipped, falls within a returnable category and is within the 7 days limit from the date of delivery, can be filed for return.
Returns Terms and Conditions
The table below sets out our return policy with respect to certain product categories
- You have received a wrong product
You have received a product that is not as described on the Site
- You have received a damaged product.
If the return reason is
- Change of mind,
- Not as expected,
- Ordered by mistake,
- Ordered wrong color or size.
- You must return the product within seven (7) days of receipt of shipment.
- Only in certain conditions.
- You have a right to return a product within seven (7) days of receipt of shipment.
- RETURN CONDITION
- Product is unused, in original unbroken packaging and includes all tags.
- Non-returnable Products. Refer to product list in clause below.